sUPERIOR Auto Repair Shop in Jacksonville, FL

Serving Jacksonville, FL Since 2014

Testimonials

Our Reviews

Quotation Marks | Ortega Car Care
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"This was my first visit but I am so glad I found this spot. The quality of service is so above the norm that I knew my search for a good mechanic was over after one visit. Their prices are fair, their skills are high, and their communication is excellent. What more can one ask for?"

by Jody Smith

Quotation Marks | Ortega Car Care
Reviews Stars Rating | Ortega Car Care

"Ortega Car Care repaired my vehicle correctly and quickly and they stand behind their work."

by Pete Schlegel

Quotation Marks | Ortega Car Care
Reviews Stars Rating | Ortega Car Care

"Ortega car care is fantastic. We recommend them to everyone we know."

by Flo Mccolskey

Get to Know Us

About Ortega Car Care

Locally Owned Auto Repair in Jacksonville, FL

Ortega Car Care is a locally owned and operated auto repair shop proudly serving Jacksonville, FL and surrounding communities. Since opening in 2014, our focus has been on honest workmanship, clear communication, and dependable service. Being locally run means we understand the driving conditions, vehicle needs, and expectations of Jacksonville drivers, allowing us to deliver automotive care that’s personal, reliable, and rooted in community values.

ASE Certified Mechanics You Can Trust

Our team of ASE-certified technicians brings experience, precision, and accountability to every repair we perform. From routine maintenance to advanced diagnostics, we follow proven industry standards supported by Certified Auto Repair, ATRA, Worldpac, and Technet affiliations. This ensures every vehicle is serviced correctly, efficiently, and with attention to long-term reliability, not just short-term fixes.

TechNet Badge | Ortega Car Care

Clear Inspections. Honest Advice. No Guesswork.

At Ortega Car Care, we don’t believe you should ever feel confused or unsure about your car. That’s why we use Digital Vehicle Inspections on every visit.


We send you real photos, notes, and explanations straight to your phone or email, so you can actually see what we see. No vague descriptions. No surprises.


We’ll walk you through what needs immediate attention, what can safely wait, and why we’re recommending it. 


There’s never pressure to say yes on the spot. Our job is to give you clear, honest information so you can make the decision that’s right for you and your car.



That’s how trust is built and how we’ve done business since day one.

Quality Repairs Backed by a Strong Warranty

We stand behind our work with a 2-year / 24,000-mile Warranty on qualifying repairs, giving our customers confidence long after they leave our shop. Every service is performed using quality parts and professional procedures designed to last. Our goal is to help Jacksonville drivers stay safe on the road with repairs they can depend on and service they can trust.

Questions & Answers

Frequently Asked Questions

  • Do you offer financing for auto repairs?

    Yes, we offer financing options to help make unexpected auto repairs more manageable. If your vehicle needs unplanned repairs, our team can walk you through available financing solutions so you can get back on the road safely without added stress.

  • Do you offer a warranty on repairs?

    Absolutely. We stand behind our work with a 2-year / 24,000-mile nationwide warranty on qualifying repairs. This warranty provides peace of mind whether you’re driving around Jacksonville or traveling outside the area.

  • Are you locally owned?

    Yes. Ortega Car Care is locally owned and operated in Jacksonville, Florida. Our shop is run by locals who care deeply about the community and the safety of the people who drive our roads every day.

  • Do you work on all makes and models?

    Yes, we service all makes and models, both foreign and domestic. Whether you drive a car, truck, SUV, or fleet vehicle, our ASE-certified mechanics have the experience and equipment to properly diagnose and repair your vehicle.

  • Do you offer military or first responder discounts?

    Yes, we proudly offer military and first responder discounts. Supporting those who serve and protect Jacksonville is important to us, and this is one way we show our appreciation.

  • What is a digital vehicle inspection?

    A digital vehicle inspection allows you to see exactly what our mechanics see. During the inspection, we take photos and notes and send them directly to your phone or email so you can better understand your vehicle’s condition and make informed decisions without pressure.

  • Do I need an appointment?

    Appointments are recommended to ensure prompt service, but we do our best to accommodate walk-ins when possible. Calling ahead is the best way to minimize wait time if you’re looking for auto repair in Jacksonville.

  • How do I know if my car really needs repairs?

    Our philosophy is simple: honest recommendations and clear communication. We explain what repairs are urgent, what can wait, and why. With digital inspections and transparent explanations, you stay in control of all repair decisions.

  • Where are you located?

    We are conveniently located at 4417 Cambridge Road, Jacksonville, Florida, making us easy to reach for drivers throughout the Jacksonville area.

  • Why should I choose Ortega Car Care?

    Customers choose Ortega Car Care for our local ownership, experienced ASE-certified technicians, modern diagnostic tools, and honest service. We focus on long-term relationships, not quick fixes, and treat every customer like a neighbor.

  • Do you service snowbirds and seasonal residents?

    Yes, we proudly serve snowbirds and seasonal residents visiting Jacksonville. Whether you’re here for a few months or just passing through, we make it easy to get reliable repairs with warranty coverage you can trust.

  • What types of services do you offer?

    We provide full-service auto repair and maintenance, including oil changes, brake service, diagnostics, suspension work, engine repairs, and more. If your vehicle needs service, chances are we can help.

What We Do

Automotive Services

Quality Car Care in Jacksonville, FL

Oil Change and Routine Maintenance

Regular oil changes and routine maintenance help keep your engine running smoothly and prevent costly repairs. Our ASE-certified technicians follow manufacturer guidelines to protect performance, efficiency, and long-term reliability.

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Brake Repair and Service

Proper brake service is essential for safe driving and dependable stopping power. We inspect and service braking systems thoroughly to ensure consistent performance and driver confidence.

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Tire Services

Well-maintained tires improve handling, traction, and fuel efficiency. Our tire services help extend tire life and support safe driving in everyday road conditions.

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What Makes Ortega Car Care Different?

Ortega Car Care in Jacksonville offers exceptional automotive solutions, including auto repair, factory maintenance, extended warranty servicing, and more. Secure your appointment conveniently online today to experience our top-notch services.

Professional Standards Icon | Ortega Car Care

Built on Real Standards, Not Shortcuts

We work on all makes and models, and we don’t believe in fixing things that aren’t broken. Every recommendation we make is based on what your vehicle actually needs. Nothing more, nothing less. Our goal is to solve the problem correctly the first time and help you get the most life out of your vehicle.

Personal Job Icon | Ortega Car Care

Your Car Isn’t Just Another Repair Order

At Ortega Car Care, every vehicle and every customer is treated with care and respect. We take the time to listen, explain, and answer questions because we know auto repair can feel overwhelming. You’ll get honest advice, friendly service, and experienced mechanics who stand behind their work.

Digital Workflow Icon | Ortega Car Care

Digital Vehicle Inspections

Instead of guessing or trying to explain things from behind the counter, we use Digital Vehicle Inspections to show you exactly what’s going on with your car.



Think of it like a telehealth appointment for your vehicle. We send you photos, notes, and clear explanations straight to your phone or email, so you can see what we see. Even if you’re not in the shop. You’ll know what needs attention now, what can wait, and why, all without pressure or confusion.

Brands We Work On

All Makes. All Models. One Trusted Jacksonville Shop.

At Ortega Car Care, we don’t limit ourselves to certain brands or vehicle types. If you drive it, we can service it. Our team of certified Mechanics work on domestic, Asian, and European vehicles, providing dependable repairs and maintenance for drivers throughout Jacksonville, FL.


From daily commuters and family SUVs to work trucks, fleet vehicles, hybrids, and EVs, we have the experience and diagnostic capability to service today’s vehicles properly. Whether your car is brand new or well-loved, we tailor our approach to what your vehicle actually needs.


We regularly service popular brands like Toyota, Ford, Chevrolet, Honda, Nissan, and Hyundai, as well as European vehicles including BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, and MINI. Our shop is equipped to handle a wide range of systems and technologies without dealership pressure or unnecessary repairs.


No matter what you drive, you can expect professional workmanship, clear communication, and honest recommendations every time you visit Ortega Car Care.

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Tips & News

Car Care Blog

Expert Advice to Keep Your Vehicle Running Strong

Preventive Maintenance Tips in Jacksonville, FL | Ortega Car Care
January 16, 2026
Learn how preventive maintenance helps prevent breakdowns before your next road trip. Get expert vehicle care tips from Ortega Car Care.
Car Battery Failure Causes in Jacksonville, FL | Ortega Car Care
January 16, 2026
Discover common reasons your car battery may be dying and how to avoid getting stranded. Read expert battery insights from Ortega Car Care.
Preventive Maintenance Tips in Jacksonville, FL | Ortega Car Care
January 16, 2026
Learn how preventive maintenance helps prevent breakdowns before your next road trip. Get expert vehicle care tips from Ortega Car Care.

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Auto Repair Near Me

OUR Professional MECHANICS PROVIDE AUTO Repair SERVICES TO THE RESIDENTS OF Jacksonville, FL AND NEARBY AREAS

Located in Jacksonville, FL, Ortega Car Care proudly serves drivers throughout the surrounding communities with dependable auto repair and maintenance services. Our shop is easy to reach for both daily commuters and long-time residents, making it convenient to get professional vehicle care without traveling far from home. Whether you rely on your vehicle for work, family transportation, or seasonal travel, our location allows us to support a wide range of automotive needs across the greater Jacksonville area.


Drivers from nearby cities and towns choose Ortega Car Care for honest service, experienced technicians, and a locally owned shop they can trust. Being centrally positioned in FL allows us to assist customers from neighboring residential areas, growing suburbs, and busy corridors. No matter where you’re coming from, our team is committed to delivering consistent, high-quality automotive care to keep you safely on the road.

  • Orange Park
  • Fleming Island
  • Middleburg
  • Green Cove Springs
  • Ponte Vedra Beach
  • Neptune Beach
  • Atlantic Beach
  • Jacksonville Beach
  • St Johns
  • Fruit Cove
  • Mandarin
  • Baldwin